Our primary mission at Sedara is to bring valuable security services and products to customers in order to better protect their environment, data, employees and brand. We are here to help provide a better understanding of security best practices, identify risks and mitigating activities, offer general guidance, and provide hands-on security from our 24x7x365 Security Operations Center.

The Sales and Operations Coordinator roll will be responsible for aiding leadership and the sales team in coordinating all sales and business activities at Sedara. This role will aid with lead and opportunity management in CRM, reporting, sales document preparation, and special projects. The Sales and Operations Coordinator will work closely with sales leadership and reps on a regular basis, playing a crucial role throughout the entire sales funnel, and in sales process improvement across the organization as well as assist in other business operations activities.

Location:

Buffalo, NY

About You:

• Effective Communication - You can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams both in writing and verbally.
• Collaborative - You build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
• Analytical - You like to work with and analyze data to help leadership to make data-driven decisions.
• Dedicated Achiever - You thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

Responsibilities:

• Daily Coordination of CRM Activities with sales team and management
• Coordinate supplier/vendor activities with customers and team
• Manage supplier/vendor contact and transaction relationships
• Manage reseller partner contacts and general assistance
• Develop customer prospect lists for the sales team
• Monitor customer renewals and support reps through renewal process
• Sales data management and analysis
• Assist in sales forecasting and reporting
• Assist in creating sales reports for senior leadership
• Prepare sales proposals, SOW's and presentations for sales reps
• Manage and maintain sales document templates
• Improve processes to minimize complexities and optimize for efficient output
• Manage sales event merchandise for events
• Support Sales leadership with various other tasks and projects as needed
• Assist in managing purchasing contracts
• Assist with internal business operations activities, such as office management and scheduling

Required Qualifications:

• 0-4 years of Inside Sales or Sales Operations experience
• Basic sales CRM Experience
• Strong Microsoft Word, Excel and PowerPoint skills
• Strong analytical and problem-solving skills
• Detail oriented and strong organizational skills
• Excellent written and verbal communication
• Ability to prioritize and handle multiple tasks in an efficient professional manner while meeting deadlines
• Ability to effectively communicate and build rapport with account executives, sales leadership, marketing and finance
• Positive attitude and comfortable working in a fast-paced environment

Preferred Qualifications:

• Bachelor's Degree
• Proven experience with Hubspot CRM
• Experience working in the Cybersecurity industry

Expected Salary: $55,000-$100,000